IP Based Surveillance Cameras

Data Retrieval

Project Management

On Line Ticket

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       The LMRoss Inc. Solution

      Regular server, network, and workstation monitoring and maintenance including                  Remote and On-site support

  • General IT and Computer support to address your immediate needs or special projects
  • Guaranteed availability at a fixed monthly cost with one of our service contract plans
  • For Managed services and service contract information click here.

General Services

Networking
Our network experience is primarily with Microsoft products and Microsoft operating systems. We can and do support simple peer to peer networks up to Multiple Domain Controllers with redundant backups and first level security. We are qualified to setup Microsoft Exchange Server for you interoffice messaging and calendar sharing.

 

Help Desk
We provide basic help desk services for end users. These skills include network and non network printer and file sharing issues. We also provide virus removal, malware and pop up removal. We provide onsite, telephone and remote access support to qualified clients.

Computer Repair
We also have an experienced in-house computer repair and diagnostic team that can do everything from replace a floppy to upgrading your existing PC or File Server.

 

Custom Computer Assembly
We provide custom built workstations and file servers to meet your specific needs. We have built Dual-CPU workstations for Auto Cad and Graphic artists and 64bit file servers running Exchange, IIS and SQL. We can also provide you with competitively priced basic workstations for accounting, sales or whatever custom need you have. Catalog

 

Special Services

Off-Site Automatic Data Backup
We offer high speed offsite data backups. We have the ability to securely and quickly backup your data for you. No more tape drives, no more remembering to start the backup process. We handle everything. putting your backup time to 0 minutes on your part and more importantly, reducing your restore time, even if your office is completely destroyed, by 600%. Offsite Backup
 

Web Driven Application and Site Design
We have the ability to design your simple website or a highly complex browser based application to meet the growing needs of your company, custom designed to meet your needs and requirements. Browser based application can ensure cross platform and multi locations with ease and security.

Data Retrieval
From a crashed pc to deliberate deletion of information many times the information is still there, if you can get to it. LMRoss, Inc. can get to it. In certain cases LMRoss, Inc. has saved its clients thousands of dollars in person hours and lost operational time plus revenues by recovering deleted or “lost” data.

IP Based Camera Monitoring
We have the ability to provide video monitoring for facility or remote locations, allowing you to view you cameras securely from anywhere in the world. Our cameras can see in the dark, track motion and integrate with access control systems.

Feature

Break/Fix

Pre-Paid

Service Contract

Enhanced Service

 

 

 

 

 

Servers/Workstations

No

No

No

Yes

24/7 Monitoring

No

No

No

Yes

General Maintenance

No

No

No

Yes

Managed   Services

No

No

No

Yes

Remote Support

Yes

Yes

Yes

Yes

Onsite Support

Yes

Yes

Yes

Yes

Onsite Maintenance

No

No

Yes

Yes

Offsite Maintenance

Yes

Yes

Yes

Yes

Billing

 

 

 

 

 

 

 

 

 

Fee Structure

Standard Rate

Discount Rate

Support    and Maintenance

SLA for  Support     and Maintenance

Remote Support          

110.00

90.00

Unlimited

Unlimited

Onsite   Support

110.00

90.00

Unlimited

Unlimited

After Hours

160.00

130.00

130.00

Unlimited

Holiday and Sunday

330.00

330.00

330.00

330.00

Warranty

If at anytime, while you are browsing through our services section, you have a question related to any of our services don't hesitate to call us at 405.946.1474 or send us an e-mail at lmross@lmross.com.

Off-Site Automatic Data Backup

On Line Support Portal

Web 2.0 Development

Software Rental

2008 webplaque copy (WinCE)