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Technology leadership & business operations

We make technology work for the business.

We work with your leadership team, sort out the systems, and take responsibility for getting the work done. Microsoft 365, security, business processes, and AI—all connected to what your company needs.

Based in Oklahoma City. Working with companies nationwide since 1999.

Built for organizations where the office and the field need to work together.

Construction & trades   /   Energy   /   Field operations   /   Acquisition integration
What we take responsibility for

Someone needs to own the whole thing.

Hiring, finance, field operations, and technology depend on each other. We work with the people responsible, make the decisions clear, and carry them through.

01 /

Technology leadership

Direction · Roadmaps · Investment

We sit on your leadership team as the technology executive. We own the roadmap, vendor and licensing decisions, security posture, and incident response. Then we stay responsible for delivery.

02 /

Business systems that work together

Microsoft 365 · Workflows · Business applications

We connect Microsoft 365, your business applications, and the processes around them. That includes getting a new hire ready, giving a crew access to documents, and making sure the right person gets the next action.

03 /

Security & governance

Identity · Risk · Controls · Evidence

Define who owns what, who can access it, and how to show the controls are working. For defense-supply-chain contractors we run the CMMC Level 1 program end to end: quarterly reviews, organized evidence, and the annual SPRS submission.

04 /

AI your people can use

Deployment · Governance · Monitoring · Policy

We run our own operation on AI agents, and we deploy them for clients the same way: on your people’s machines, connected to your information, with the admin console locked down, usage monitored, and a written policy behind it.

Explore the service areas ↗
What that looks like in practice

Here’s what that looks like.

The work reaches across departments because that’s where things tend to get stuck. These are a few examples.

People & operations

Get new hires ready for day one.

Connect the new hire request to HR, approvals, accounts, equipment, and job-site readiness. Give each person a clear next action and leaders a shared view of progress.

Onboarding applications · Workflow automation · Role-based access
Information & access

Give people what they need to work.

Organize Microsoft 365 around what people need to do. Connect resources, ownership, and permissions so the office, field, and AI assistants can work from dependable information.

SharePoint · Information architecture · Identity & permissions
Risk & accountability

Keep the compliance work moving.

Translate a security framework into assigned responsibilities, practical controls, and organized evidence. Help leadership understand the remaining gaps and the decisions required.

CMMC Level 1 readiness · CIS controls · Governance reviews
Take a closer look at the work ↗
People + AI, working together

We use AI every day. We know what it takes.

Our AI agents research, build, document, and triage work. We built the tools that let them read client environments and hand work to each other. A person is responsible for the result. That’s the same approach we bring to your team.

When we put AI in front of your team, four things are already settled: the admin console is configured against a published security benchmark, usage is visible on a dashboard, the acceptable-use policy is written, and someone owns the outcome.

01
A purpose you can explain.

A defined task, a useful output, and a reason it belongs in the workflow.

02
Access you can account for.

Clear boundaries around the information and actions an assistant needs.

03
A person who owns the outcome.

Review, judgment, and responsibility stay visible as the work changes.

How we work

We work with you. Then we get to work.

We work closely with a small number of companies. We get to know the people, understand the work, and stay involved as the business changes.

01 · Understand

Start with the business.

Talk with the people who own the work. Understand where the organization is going, what gets in the way, and which risks need attention.

02 · Deliver

Agree on what comes next.

Agree on priorities, ownership, and scope. Build and introduce the systems and processes that move those priorities forward.

03 · Stay involved

Stay involved.

Review progress with leadership, maintain the operating foundations, and adjust the roadmap as the business changes.

LMRoss, Inc. · Established 1999

You work with the people responsible.

Founded by Lawrence and Melissa Ross, LMRoss brings technology leadership, business perspective, systems administration, and development into one team.

You can talk directly with the people making the decisions and building the systems. We’ll tell you what we think, explain the tradeoffs, and follow through.

Before we talk

A few things you may be wondering.

When is it time to bring LMRoss in?

When technology decisions span departments, important work keeps getting stuck between systems, or leadership needs someone to own the direction and delivery. We can help clarify the problem and whether an engagement makes sense.

Can you work alongside our existing IT team or provider?

Yes. We establish responsibilities with your leadership and existing partners. Our work can connect strategic direction, governance, and operational projects with the teams already supporting your organization.

What does an engagement look like?

We define the scope, priorities, working cadence, and responsibilities around the organization. Ongoing relationships combine strategic leadership with delivery; focused reviews can address a specific business or operational question.

Do we need to have an AI project in mind?

No. Start with the business problem. We look at the process, information, and people involved before deciding where automation or AI has a useful role.

Writing · Lawrence Ross

A few things Lawrence has written.

Lawrence writes about AI, the way work is changing, and what that means for the people running a business. These articles are on LinkedIn.

What needs to work better?

Tell us what’s happening and what you need to change. We’ll talk it through.

Schedule a conversation
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